MARKETING INSTYTUCJI NAUKOWYCH I BADAWCZYCH,
eISSN 2353-8414, 2018, Vol. 27, Issue 1
Table of content:
- Organizational network management – new quality in strategic management of research-development units
- Visual communication in Public Relations campaigns
- Formation of relations and their values for the stakeholders by the research-scientific institution
Michalak Sylwia, Sojkin Bogdan,
- Mobile marketing in the process of building value for generation Y on the tourist market
Spyra Zbigniew, Witczak Olgierd,
- Fourth industrial revolution and managers’ cognitive competences
Białoń Lidia, Werner Konrad,
Organizational network management – new quality in strategic management of research-development units
mgr Joanna Bilecka
Market organizations apply multi-channel communication with clients, analyse and use signals from the clients and their knowledge of their ecosystem to support the development of products and services. Leading companies manage relations with employees in a similar way. This is particularly beneficial in organizations employing knowledge-workers. Employees, carrying out their tasks, as a result of interaction with clients and internal limitations, along with formal organizational structure spontaneously create a “fast reaction” network. Thanks to the analysis of the network of internal relations and visualization of data in online platforms organizations can investigate the methods of work and cooperation of teams and employees’ behaviours. Organizational Network Analysis (ONA) is a new field, which provides strategic knowledge – about cooperation in an organization, the role of its units and particular employees, allocation of resources, relational potential and barriers for development. Visualization of the network of relations provided to employees online allows them to learn about the organization and carry out their tasks, providing them with, among others, information about persons with similar knowledge, or knowledge necessary for the employees, about cooperation of people and teams, flow of information, knowledge, decisions. The analysis of organizational networks serves the purpose of diagnosing an organization and conducting continuous HR processes, e.g. codification of knowledge, identification of talents, organization of trainings and development, it delivers data for the decision-making process and communication and knowledge management. Using the example of the Polish participatory platform „Mapa organizacji” (Organization map) the author shows how you can collect and use analytical data for the purpose of managing talents of an organization in an optimum way. The platform collects data concerning the formal structure such as: membership in an organizational unit, position, level in the hierarchy, reporting lines, experience, location of workplace. Every participant is asked about the relations of cooperation, flow of knowledge and/or decisions. Thanks to the analysis and visualization of this data, in a network you can highlight employees with various profiles e.g. sources of field knowledge, organizational and project talents, brokers of information, opinion leaders, or e.g. various styles of functioning of managers. Observing and measuring cooperation within teams and between them it is possible to plan and monitor the effects of activities facilitating communication and cooperation and to efficiently manage knowledge and change e.g. locating and breaking down silos. The application allows business owners and HR teams to conduct the processes of “soft HR” with the use of analytical data, among others: induction of new employees, launching internal mobility, recruitment and succession, identifying employees who could potentially drop out, internal trainers and mentors, organizing internal trainings, developing cooperation where it’s missing and reducing its excess, building communities of practice and project teams. Organizational network management makes it much easier for companies and heads of R&D departments to build a culture of openness and knowledge sharing, to develop creativity and innovativeness and improving the flexibility of the organization.
mgr Dalibor Jakus
This paper identifying the key components of effective campaigns inside PR and marketing landscape by describing the evidence for the power of visual communication.
Visual communication has many advantages and arguably the most important on is the ability to process information faster. It’s essential for connecting with audiences today, therefor PR campaigns strategy has to be elegant and well executed to capture and keep viewers’ attention or communicate quality and capability by using technologies to craft successful modern PR language. The fact that we live in a visual society and social media and mobile communication boost all types of visuals is clearly observable and broadly recognised by communication managers around the Europe.
prof. zw. dr hab. Bogdan Sojkin, dr Sylwia Michalak
The article presents issues associated with forming the relations of a scientific-research institution with the stakeholders and creating the added value of these relations. The basic groups of stakeholders and forms of cooperation with a scientific-research institution and their practical solutions are presented. The discussion concerning these issues is illustrated with the example of a training project carried out with funds from the National Centre for Research and Development (NCBiR).
dr Zbigniew Spyra, dr Olgierd Witczak
In 2017 the youngest consumers qualifying for the Y/millennials generation in Poland (people born between 1984 and 1997) will be 20 years old. InPoland it is a group of about 9 million people who are in the stage of life cycle characterized by high dynamics of growth of product and service consumption. Information and communication technologies (ICT) play a key role in the life of Y-generation. They influence the decision-making process and formation of the purchasing process on the market. An area using ICT technologies is the continuously growing set of instruments of mobile marketing, in particular in the area of communication with clients (among others, mobile applications, mobile vouchers, SMS/MMS, newsletter).
In the article, on the basis of the results of conducted direct surveys, the issues concerning the conditions for the use of ICT technologies by the representatives of Y generation are described.The article presents chosen tools of mobile marketing used by companies in the process of building the value of products/services on the tourist market for a specific target group (Y generation) characterized by needs and expectations different from the segments of the market served by tourist companies thus far.
prof. zw. dr hab. Lidia Białoń, dr Konrad Werner
The purpose of this article is defining the cognitive competences (cognitive, character-related and social), which in our opinion managers should have under conditions of the fourth industrial revolution (economy 4.0). We pay particular attention to the function of innovation marketer, that is, a specialist whose role is acting as an agent between the sphere of business and the sphere of science (research and development). This relation conditioning the innovativeness of companies to a large extent determines the success of the economy 4.0 project.