Marketing-sales interface and organizational competitiveness

This paper focuses on the effectiveness of marketing-sales interfaces in B2B firms. As the body of knowledge on this domain is scarce, there is a greater need to investigate the specific aspects of marketing-sales configurations in such firms. The objective of this paper is to expand existing knowledge regarding marketing-sales interfaces in B2B firms, in order to identify the effectiveness of each configuration. Based on quantitative data collected from marketing or sales managers of 98 B2B firms, the study identifies the most effective marketing-sales interface in terms of smooth relationships and enhanced performance. The implications of the study are discussed.… Czytaj więcej »

The 2014 B2B Web Usability Report

New survey report by Dianna Huff and KoMarketing Associates, you’ll learn the important role vendor websites play in the B2B buying process, including:

  • The three most critical pieces of information buyers need to move forward with you – even we were surprised!
  • The marketing collateral most often missing on vendor websites – and why this missing information deters buyers from doing business with you
  • Why lack of social media activity doesn’t impact the buying process but why a good blog can improve it
  • The most annoying elements that make buyers leave your website – and why these things really annoy
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Marketing communications in industrial B2b markets enhancing the value of the corporate brand relying on common added values

Today, industrial Business-to-Business (B2B) markets are mainly characterized by a highly trained customer for making rational decisions in a highly competitive and global market, requiring more than ever organizations to approach their markets with a single and consistent message. Such demanding scenario requires to define a corporate brand transmitting in one message all the advantages that a Customer may appreciate in the long-term, based not only on what the company stands for in the market, but also the benefits of all its products throughout its portfolio. Such elements are referred as Common Added Values (CAVs), being some general examples the  … Czytaj więcej »