Abstract:

At the turn of the 20th and 21st centuries, new paradigms emerged regarding the value creation in management and marketing in organizations. They causes also redefining the role of universities as a service organization and participants in the process of higher education (including especially students, lecturers, management). In this context, the current and important research problem appears to be the impact of new generations of students, exhibiting different attitudes and purchasing behaviors from on the image of a modern university. A particular challenge for the higher education organization is therefore the problem not only of creating and delivering the expected value as part of the education service, but the issue of shaping positive educational experiences with the active participation of actors in the entire education cycle. The aim of the article is to identify the attitudes and behavior of the young generation of students at Polish universities and to diagnose their potential in the process of co-creating the value of an educational service. By adopting the paradigm of co-creating a service based on variables such as co-production, relationships and experience, we can determine the possibilities of formulating the strategy and image of Polish universities. In particular we focus on chances of implementing the co-creating concept of an educational service at a higher level from a student’s perspective. The article reviews secondary research based on foreign and polish literature and – on this basis – indicates different behavioral students styles and their readiness to participate in co-creating the educational service at the university. The diagnosis and final conclusions refer to the results of studies carried out in 2017 at selected polish economic universities, in the field of management, and published by Polish researchers in reputable scientific journals and books.

Abstract:

The aim of the article is to present the issue of Marketing Automation (MA, automation of marketing) and the possibilities of its use in the operational activity of research and scientific entities. MA is a modern, advanced technological solution aimed at improving marketing processes and wider use of data on the market and customers. In recent years it has been one of the most important trends in modern marketing, at the same time posing a real challenge for organizations operating in the field of science and research. The article discusses the experience of the Central Mining Institute, related to the implementation of solutions such as Marketing Automation, treated here as a case study.

Abstract:

Research and development institutions have a wide range of competences in their fields of scientific and technical activity. They also often have some unique capabilities to do research and development (R&D). However, these possibilities are often known only to a small group of industry specialists and few parliamentary representatives. There is also a lack of information about research capabilities of R&D institutes in industry, especially among small and medium enterprises.

The aim of the article is to present the concept of a multidisciplinary research project aimed at testing by a scientific research institution the possibility of using social media and modern techniques of visualization and computer simulation in aircraft reconstruction engineering. The authors propose to try the approach of marketing campaign capabilities of research and development institutions in a way similar to the action of raising funds for some purpose, but unlike this type of action, the campaign should be aimed at increasing technical awareness of the society. As part of the pilot program, the authors propose a virtual reconstruction of the construction of the Polish PZL P-50 Jastrząb fighter plane whose two prototypes were created before the outbreak of World War II. On the basis of analyses, calculations and computer simulations, in the second phase it is proposed to make a preliminary design of the aircraft with performance similar to the PZL P-50 on the basis of modern knowledge and the latest technologies available in aviation technology. One of the ways to encourage people to undertake creative work, including the restoration of historical objects, will allow them to gain valuable employment possibilities in R&D institute.

The combination of marketing techniques, using the power of social media, with the strictly engineering challenges of recreating a historic aircraft and designing its modern equivalent, gives the possibility to confirm the technical and organizational capabilities of the research and development institutions. On the basis of the above activities, a database of people interested in research and development activities of scientific institutions and their contribution to the reconstruction of historically important products of Polish technical thought will be built.

Abstract:

The main goal of the article is to indicate the importance of social media in the process of seeking information about universities by potential candidates for studies. To realize the set goal, quantitative research was carried out among a group of high school students, using the auditorium survey technique. The youth questionnaire was collected via the questionnaire for information sources used in the decision-making process about the choice of the future educational path. The conducted research confirmed that social media are one of the most important sources of information about universities, just after personal sources such as family and friends.