no 4/2021
  1. A survey of Polish consumers’ views on health and nutrition claims made on food packaging
    - Majcher Sylwia
  2. Motives for and barriers to the use of electric moped scooter sharing services
    - Bartkowiak Paweł, Michalak Szymon, Młodzik Maciej
  3. Application of the Design Thinking Method in Customer Experience Management
    - Kosicka Izabela, Prorok Michał
  4. A survey on Polish consumers’ perceptions of meat produced from stem cells in vitro
    - Bogdan Pachołek, Stanisław Popek
  5. Consumer opinions on the causes of food waste – demographic and economic conditions
    - Ankiel Magdalena, Samotyja Urszula
  6. Zero identity — the new cybersecurity paradigm
    - Bradley Zehner II William, Langhorne Robert, Ronhaar Wayne
  7. Knowledge and Entrepreneurial Skills in the Startup Ecosystem – the Case of Georgia
    - Abramidze Tamar, Shonia Devi, Trzmielak Dariusz

A survey of Polish consumers’ views on health and nutrition claims made on food packaging

- Majcher Sylwia

Goal: To examine the impact of nutrition and health claims on Polish consumers’ buying attitudes and intentions.
Design/methodology/approach: A questionnaire-based survey was conducted with a group of 200 Polish consumers using the CAWI method, selected by means of purposive, “snowball” sampling. The survey form consisted of 4 parts: A — evaluation of photos of sample products with nutrition claims, health claims, both type of claims, or no claims (control group); B — answering questions about food labelling and the use of nutrition claims; C — opining on health and nutrition claims presented as separate, non-product-specific messages.

Findings: The perception of … Czytaj więcej »

Motives for and barriers to the use of electric moped scooter sharing services

- Bartkowiak Paweł, Michalak Szymon, Młodzik Maciej

In line with the concept of sustainable development, changes in various forms of urban transport have been observed over the past few years, and the implementation of low-emission transport solutions is becoming a priority for local government. One of the key changes observed worldwide taking place on the urban transport market is the dynamic development of various forms of shared micro-mobility. One of these forms are electric moped scooter sharing services and despite their rapid growth in popularity, the existing research contributions on determinants of the use of this micro-mobility mode are limited to only a few studies. The goal … Czytaj więcej »

Application of the Design Thinking Method in Customer Experience Management

- Kosicka Izabela, Prorok Michał

The aim of this paper is to conceptualize Design Thinking and customer experience management (CEM), to situate the use of the Design Thinking method in customer experience management processes and to present its practical application based on a case study from the financial services industry — the trade credit insurer, Euler Hermes Poland, Towarzystwo Ubezpieczeń S.A. This article is an attempt to identify actionable Design Thinking process elements and tools and their intersections with the components of the Customer Experience Management processes.

Michał Prorok — PhD Student at the SGH Warsaw School of Economics and Customer Experience Manager at TEB Czytaj więcej »

A survey on Polish consumers’ perceptions of meat produced from stem cells in vitro

- Bogdan Pachołek, Stanisław Popek

Despite the dynamic development of technology related to the production of artificial meat, this product faces one more important challenge in terms of gaining consumer acceptance. In the literature on the subject, limited research has been done on the perception of meat in vitro across different societies; therefore, there is little knowledge of the possibility of its acceptance and the type of barriers it may encounter. The aim of this study was to assess the perception of meat produced from stem cells in vitro by Polish consumers. The study was voluntary and was conducted based on an internet survey addressed … Czytaj więcej »

Consumer opinions on the causes of food waste – demographic and economic conditions

- Ankiel Magdalena, Samotyja Urszula

Reducing the quantities of food lost or wasted will be an emerging challenge in coming years. The sector contributing the most to food waste is households. The aim of this study is to evaluate consumer behavior on the food market in the context of wastage identification and assessment of consumer opinions in Poland regarding the causes of the problem of food waste in households. A quantitative study was carried out using individual direct questionnaire interviews (N = 1,145). Results showed that Polish consumer opinions regarding reasons for wasting food vary according to demographic and economic conditions. The least educated consumers … Czytaj więcej »

Zero identity — the new cybersecurity paradigm

- Bradley Zehner II William, Langhorne Robert, Ronhaar Wayne

Global cybercrime is exploding geometrically. The traditional methods of securing cyber systems via complex passwords frequently fail, exposing the computer systems to many types of cybercrimes. Cybercrime of all kinds is a growing concern for individuals, government and business organizations, and society. Zero Identity is a new technology that “bubbles, cloaks, and hides” computers and their contents from cybercriminals. Zero Identity is a mature and proven military-based technology with over a 20-year history. Cylentium, a cybersecurity startup, is adapting Zero Identity technology to consumers and civilian organizations. Market and technological acceptance of Zero Identity may lead to a cybersecurity paradigm … Czytaj więcej »

Knowledge and Entrepreneurial Skills in the Startup Ecosystem – the Case of Georgia

- Abramidze Tamar, Shonia Devi, Trzmielak Dariusz

Georgia, despite the country’s specific and complex geostrategic position, continually tense political environment, diverse views on economic development among its society and many other issues, nevertheless resolutely strives towards an overarching national idea: liberation from Russian occupation, unification of the country, formation of a knowledge economy and European integration. Crucial for this idea is economic development, which in turn hinges in part on innovation. The pace and scale of innovation are shaped primarily by scientific research and entrepreneurial achievements. Robust economic development therefore requires universities to increase entrepreneurship and initiate change in the areas of science, technology development, and new … Czytaj więcej »