The role of research staff in marketing communication at the Institute of Logistics and Warehousing

Aleksander NiemczykThe aim of this article is to present the findings of studies conducted on the activity of scientific research staff in the scope of marketing communication conducted by the Institute of Logistics and Warehousing. The author presents the activities of scientific research staff at the Institute of Logistics and Warehousing in the field of marketing communication. They serve to propagate information on the competencies of the research institute among potential business partners, solicit new projects and maintain good relationships with present clients. The studies presented in this paper were conducted on selected managers of one of the product lines (electromagnetic … Czytaj więcej »

Selected indicators for evaluating the effectiveness of marketing communication

aneta olejniczak    ThDarko Tomorade issue of the evaluation of marketing activity in each institution most often refers to marketing communications and therefore promotional activities of the company. Whereas measuring the effectiveness of marketing communications results, we can use many tools-indicators, the use of which will track the progress and assess the effectiveness of our institution run by marketing communications. With a view to implementing effective marketing strategy we must be able to measure our success. In this article, has been made a review of selected indicators to evaluate the effectiveness of marketing communications. Cited indicators are commonly used. According to the authors, … Czytaj więcej »

Putting science on the public agenda

The link between science and society is inevitable and becoming ever more important. Science is a relevant media content, but it needs to provide an interesting story in an attractive field. The question arises of how to get to the story and how to capture the momentum so that the audience or non-experts will understand the advantages, change their behaviour, and create a positive attitude to science.

Being a communication expert, I explored the relationships between society, the media (journalists) and science (scientists). I examined different contexts that are typical of each group and what is the potential to make … Czytaj więcej »

Universities in social media – Recipients’ expectations and the published contents

Research carried out by the author in 2013, which covered all 59 public universities listed by the Ministry of Science and Higher Education showed that Polish public universities are more and more eagerly resorting to social media as a channel for communication with the environment of students and they are currently active in social media and especially on Facebook, where 81% (48 units) have their official profiles. Also other research projects show that the activities of a university in social media influences the image of the university especially among students – according to them student candidates admit that the presence … Czytaj więcej »

Visual identification and its role in shaping brand awareness and marketing communication

Every scientific and research institution can be treated as a provider of services carrying out research and development projects or running educational activities and as such is subject to the same mechanisms of market competition as a „model” company. An institution of this kind can create a recognizable brand and can convince its clients that they are buying something exceptional. Strong brands excel on a crowded market, they help consumers choose from a whole spectrum of options and emphasize the essential value of the service – by raising trust they provide clients with what they expect. In the process of … Czytaj więcej »

Communication in times of crisis as an element of building an efficient brand

Crisis is a word which nowadays is used in all forms and contexts. The year 2008 was a prelude to what now and in the year 2011 concerns not only entrepreneurs, but also every average inhabitant of the globe. Even though the crisis, the world has found itself in, concerns mainly the economic aspects. Hardly anyone talks about its other implications such as problems in the sphere of image. Despite differing definitions, economy and image are not that far apart, as especially in case of crises both notions are closely intertwined. It is hard not to notice that in a … Czytaj więcej »

Media relations – promoting scientific and research institutions in the media in Poland and Europe

Media are one of key intermediaries for dissemination of information and one of the most effective tools of promotion. They allow us to get our message across both to a broad group of recipients and a profiled recipient adequate for the subject, content and character of the provided message. The essence of information reaching the recipients through the media is the credibility, trust and impartiality attributed to it and thus its strength. For this reason building relations with the media is so important in public relations. Taking into consideration the fact that media to a large extent form the awareness … Czytaj więcej »

Advertising – psychological aspects of the influence of marketing tricks

Promotional activities planned in research institutes are supposed to draw the attention of entrepreneurs, institutions and individuals to the offered services. The implementation of a marketing program usually involves participation in conferences, seminars, workshops. Organising and participating in the above-mentioned events gives the opportunity to share valuable information, remarks and allows updating and preparing new solutions in the scope of research and services that can be offered. Another means of promotion is the Internet website, which can contribute to raising interest in the presented offer. Another important element is also the publication of informative materials like catalogues, leaflets, brochures, publishing … Czytaj więcej »

Crisis management via social media

The increasing popularity of social media gives businesses a wide spectrum of possibilities to enter into dialogue and interaction with consumers, to better understand their needs, to build durable relations with clients and to maintain brand communities. Thanks to social media, content may be transmitted with unprecedented speed when it „goes viral”. The consumer has been undergoing change too, now expecting instant answers to all his questions and doubts and more often than ever expressing complaints about a company in the media sphere of the internet. All these factors combine to give organizations new challenges to face. Overcoming these requires … Czytaj więcej »

Scientific institution’s ways of communicating with the environment

The Internet has given its users ways for fast and inexpensive publication of information, dissemination of their creativity, experiences and thoughts.Blogs have become one of the forms particularly popular over the recent years.Impact of blogs on the audience has turned out to be so significant that they quickly have begun to be used as a marketing tool, both in the area of public relations as well as advertising.  By definition, blog imposes a significant simplification on the message conveyed, both in terms of content and language, making them more legible, comprehensible and interesting for each recipient.This makes this form of … Czytaj więcej »

Cultural context in marketing communication on international market

The goal of this article is to show in what way cultural factors can determine decisions in international marketing. Particular attention is devoted to the decisions associated with marketing communication,
that is, the way in which cultural factors influence our preferences concerning the style of communication and what two basic styles are distinguished within intercultural communication. On the basis of particular examples it will be shown on the one hand in what ways these styles are visible in various forms of marketing messages coming from various countries. On the other hand it will also be shown in what way these … Czytaj więcej »

Polish academic institutions in social media

Social media are nowadays commonly used by universities to communicate, collaborate, share knowledge and build relationships with candidates, currently enrolled students, alumnus and other stakeholders. However, previous researches focus mainly on the use of social media for marketing purposes of companies. Very little attention is paid to a specific group of organizations i. e. universities. The objective of the research presented in the article is the identification of the existing trends of using social media as a communication tool between the university and its main stakeholders – the students. The research covered the activity of public universities (in Poland) on … Czytaj więcej »

Marketing communications in industrial B2b markets enhancing the value of the corporate brand relying on common added values

Today, industrial Business-to-Business (B2B) markets are mainly characterized by a highly trained customer for making rational decisions in a highly competitive and global market, requiring more than ever organizations to approach their markets with a single and consistent message. Such demanding scenario requires to define a corporate brand transmitting in one message all the advantages that a Customer may appreciate in the long-term, based not only on what the company stands for in the market, but also the benefits of all its products throughout its portfolio. Such elements are referred as Common Added Values (CAVs), being some general examples the  … Czytaj więcej »

Development of co-operation between a research institute and enterprises in the context of marketing communication

Aim of the article is presentation of results of recent research on the effectiveness of practical solutions used in marketing communication of the Institute of Logistics and Warehousing, leading to development of cooperation with enterprises. Thanks to the management, the appropriate information reaches definite groups of clients through multiple channels. E-marketing of scientific and research organizations is carried out mainly through web sites, web portals, social media. The analytical and research instruments in the marketing of scientific and research organisations used for measuring the effectiveness and efficacy of marketing communication include: Google Analytics, Seo Stat, Salesmanago, Advertising Value Equivalency and … Czytaj więcej »