Nowadays, the fact that a participant of any product market conducts marketing activities comes as no surprise. In fact it’s surprising only if a participant doesn’t use any tools from the rich array of marketing instruments. However, what is very important and requires great knowledge and experience from a market participant is the preparation of a set of market values defining clearly the goals of his activities on the market. These values should be accompanied by a properly matched company strategy (including marketing strategy) allowing the achievement of these values, as well as implementation of the strategy appropriate for the … Czytaj więcej »

The subject of the article is associated with the issue of management of organizations in a changing, dynamic environment. Formulating strategy of development of these organizations requires from the managers setting and achieving such goals of functioning on a competitive market which involve longer, at least medium perspective and present new possibilities for the development of their organizations. Thus, the goal of this article is to draw attention to the chances for development of organizations, which result from adopting the option of making the strategy of action international in character. The very process of internationalization of an organization can be … Czytaj więcej »

The main goal of the following article is to motivate Polish research units to take journalists into consideration in their external activities – journalists are one of the key groups of recipients guaranteeing prestige and reaching various addressees. The author of this article thinks that one of the basic ways of helping to achieve this goal is to take advantage of the website of an institution and publish there contents addressed to the media (beginning with contact data for journalists). The author would like to encourage representatives of research and scientific organizations to analyse the websites of their institutions and … Czytaj więcej »

Far-reaching changes taking place in Poland over the recent years, a time of strong competition and tough market rules in all branches forces companies to resort to more effective marketing management. The imposed pace and the skill of adapting to new situations are becoming a real challenge. A company which wants to strengthen or maintain its position on the market has to constantly adapt to the needs and requirements of consumers and to the changing situation on the market. Scientific and research institutions are trying to find their place in the market economy. Many of them manage to achieve high … Czytaj więcej »

The goal of this article is to present on the basis of selected examples the possibilities of financing marketing activities of scientific and research institutions with funds from EU programmes. In 2013 the current period of programming of European Union funds (2007-2013) ends. This means that the volume of assets and directions of financing for the years 2014-2020 should already be known. It is worth taking a look at what opportunities have the European funds provided by now for the marketing activities of scientific institutions. Another interesting issue are statistics concerning the participation of Polish institutions: number of projects and … Czytaj więcej »

For a few years we have observed growing demand for people with technical and scientific education on the European labour markets. There has been a similar trend in Poland and for this reason more and more institutions decide to support campaigns encouraging young people to study exact sciences. In 1990 in Poland there were 400,000 students, ten years later already 1.5 million people were studying at universities. In 2002 the most popular areas of study were: management and marketing, pedagogy, economics, administration, law, finances and banking, political sciences and social sciences. Ten years ago every seventh student studied marketing and … Czytaj więcej »

The upcoming decline in birth rates combined with increasing numbers of high school leavers deciding to study abroad force Polish universities to engage in intense marketing activities. Educational fairs are one of the instruments allowing for effective communication with future students. However, in order to take full advantage of the participation in educational fairs, universities need to be well prepared by applying the rules of exhibition marketing and taking into account the specific character of educationoriented exhibition events. The main goal of this paper is to identify the characteristic features of educational fairs. A good understanding of the character of … Czytaj więcej »

Technological advancement has caused us to take for granted the changes that only a dozen or so years ago seemed truly revolutionary. Ways of seeking business partners, products and services or even searching for opinion in the purely social dimension have all undergone a profound transformation. Practically anyone looking for, say, a toy for their child or a new stationery supplier for their business first sits in front of a computer. The very first action is to use Google or any other search engine. Thanks to computer technology we now have a range of possibilities at our disposal to find … Czytaj więcej »

The paper discusses issues related to communication via the Internet in the process of building an organization’s image. The authors focus on the preparatory actions and strategic decisions that need to be taken so that long-term communication with Internet users could lead to expected results. The authors also point out to possibilities and ways of using the available tools and present in the selected case studies successful image-enhancing actions. When on 1 January 1983 a decision was taken to merge the ARPAnet and CSNET, giving rise to the Internet, hardy anyone realised the world was about to change beyond recognition. … Czytaj więcej »

The image of a higher education institution is regarded by the author as a fundamental factor of competitive advantage in the modern education marketplace. A specific character of the modern education market is shaped by a range of rather negative for higher education trends, including first of all the declining birth rates and high unemployment among university graduates with employers seemingly less and less interested in offering jobs to them. This situation poses a real threat to the existence and development of higher education, particularly for private universities. Also, it forces universities to seek competitive advantage in the education market. … Czytaj więcej »

The paper aims to define the role of personal marketing activities in forming the image of a science organization. Based on the critical-cognitive analysis of literature on marketing and management, the paper discusses different interpretations of image and definitions of image related concepts of identity, personality, reputation and brand in the context of science organizations. The work subsequently presents a classification of sub-images of a science organization as an employer, stressing the occurrence of image discrepancy caused by different perceptions of an organization by particular segments of the the personal proposition recipients. The theoretical deliberations are complemented by an analysis … Czytaj więcej »

Every year thousands of products and services are introduced to foreign markets. Countless marketing actions with an international reach are taken. Up to 85% of these actions fail, in most cases due to misunderstandings with an intercultural background. The illusion of a world without boundaries made many companies and organizations disregard the role of intercultural differences in course of their international actions. As a result, the achieved results are in many cases far from expectations. These experiences have shown that taking all sorts of commercial actions (and not only) with an international reach, it is necessary to pay particular attention … Czytaj więcej »

The goal of this paper is to present the functioning of one of the latest marketing trends known as gamification, the analysis of games used in gamification systems in terms of their structure and mechanisms, as well as transferring gamification and games to the area of marketing activities. Gamification is the application of the structure and mechanics of games (points, rewards, levels, challenges, trophies) to the real world, in order to boost the engagement of users, change their behaviour and solve problems of various kinds. Only by achieving a high level of user engagement can we guarantee adequate growth of … Czytaj więcej »

The main tasks of the leading scientific centres in Poland, that is, universities, scientific institutes of the Polish Academy of Sciences and research institutes are discussed. On the example of the Institute of Innovative Technologies EMAG changes adapting its role and tasks to the market environment has been shown. In short the genesis of EMAG and its 37 years of work – at the beginning as a research and development unit, recently as a research institute – is shown. Changes in approach to statutory activities and market activities in the aspect of the act on research institutes and trends in … Czytaj więcej »

In this article the author discusses the image of a non-public university in the context of the image of the local government which functions on the territory where the university is located. The author discusses the mutual influence of both entities and the resulting benefits. In order to illustrate the subject the example has been taken of one of the richest and best-developing local governments in Poland – the Community of Polkowice – which in 2002 decided to establish its own university together with the District (poviat) of Polkowice. The university is financed to a large extent, which is probably … Czytaj więcej »

One of the ways of facilitating communication between the research and scientific sector and the business sector is to establish network forms of cooperation. Network is understood as a long-term relationship between partners connected through ventures which define the scope of their cooperation. International experience shows that network forms of cooperation are beneficial both for science and business: they intensify the processes of commercialization; level out negative phenomena on the labour market; and boost company competitiveness. Around the world the share of companies declaring that they cooperate with scientists amounts to 75-80%. In Poland the scale of cooperation between these … Czytaj więcej »

Social responsibility (Corporate Social Responsibility – CSR) has been defined by the European Commission as the concept of voluntary inclusion of social goals and goals associated with the protection of environment in normal company business activities and relations with all interested partners. According to the assumptions, a responsible entrepreneur treats clients, business partners and competition in an honest way, cares for the health, safety, security and good disposition of employees, motivates employees by offering them training and opportunities for development, acts like a „good citizen” in the local community, and respects natural resources and the environment. One of important elements … Czytaj więcej »

The contemporary market is subject to continuous, dynamic development and change. To a large extent, it is formed by the processes of globalization which naturally boost competition between companies, institutes and universities, forcing them to apply marketing management to their activities. The goal of such action is not only to attract attention or exist on the market, but also to facilitate commercial activity, building strong relations with clients and as a consequence, achieving success. Growth of competitiveness of services on the market has made marketing into an indicator which to a large extent determines the success or failure of both … Czytaj więcej »

In the age of dynamically developing market economy, research and development units are treated as companies, which offer results of scientific research projects they have conducted. Currently, the potential of marketing is very strong and offers many useful tools. Among the most popular are: publications, advertising materials, sponsored articles, participation in branch fairs and exhibitions, as well as holding conferences. Due to the rapid development of IT technologies, the significance of reaching potential clients through application of appropriate ICT tools (e.g. website, electronic databases, videoconferences, e-learning, etc.) is growing. This has special importance in scientific units from the food and … Czytaj więcej »

Scientific marketing is an area which supports cooperation between science and industry. In some countries this kind of cooperation is already quite advanced, while in others, like Poland, it has only started developing. However, a lot can be done to improve the flow of information and technology from Polish science to Polish industry and the other way round, as well as to inspire new scientific research with demand on the national and foreign market (export of services). Insufficient cooperation results above all from the lack of mutual understanding of the manner of functioning. Scientific units hardly ever have independent marketing … Czytaj więcej »

In the contemporary world the amount of information is growing at an exponential rate. Currently, it is growing annually by 66%. This creates an ever growing problem of finding reliable information, including the results of research work. At the same time various systems facilitating search are emerging. A major part of the information generated is associated with the location and is called geoinformation. Using geoinformation is important not only in various decision-making processes, but also constitutes the basis of effective management on various levels and facilitates the process of social consultation. Nevertheless, just as in the case of other information … Czytaj więcej »

Many contemporary universities, including those in Poland, focus primarily on their teaching and research-scientific activities, and pay little attention to the needs of economic practice and the market. There is a small group of people of science who understand and implement in practice the economic mission of universities and research and scientific units, as key providers of new ideas in the knowledge-based economy which is gaining importance day by day. Many scientists focus merely on the statutory activities of the institutions employing them, which are now generally limited to educating and scientific research. To some extent, this results from statutory … Czytaj więcej »

This paper presents the most important conclusions from public opinion polls and knowledge about Polish universities. The poll was conducted by direct survey in respondents’ homes. The survey was carried out on a representative sample of 1135 inhabitants of Poland at the end of 2011 and at the beginning of 2012. The survey was conducted using a specially prepared questionnaire containing mainly open questions, focusing on the knowledge and opinions of the surveyed concerning Polish universities. Due to the lack of comparable research concerning Polish universities, the survey presented here is the first attempt to empirically respond to certain scientific … Czytaj więcej »

The paper will present a novel marketing concept for relationship management in higher education and a justification of its application based on the specific character of educational services. The definitions of relationship and relationship management in higher education will be given. The paper will highlight the key relationships that should be built by an educational institution with special emphasis placed on students as a school’s most important clients. The paper will proceed to elaborate on the concept of loyalty as the aim of building sustainable relationships with students and its specificity due to the special nature of the educational environment. … Czytaj więcej »

A strong brand is synonymous with a company’s successful performance. At the same time it bears testimony to the high quality of the service (or product) offered by the company, be it a car maker, a food producer or a higher education institution. Brands function at subliminal levels of consumer perception. This causes the client to respond to a product or service purchase in an emotional way, often ignoring its price. The client perceives a brand as a synonym of luxury, which symbolizes a certain economic status, a key that opens the door to a given societal sphere. From the … Czytaj więcej »

The increasing popularity of social media gives businesses a wide spectrum of possibilities to enter into dialogue and interaction with consumers, to better understand their needs, to build durable relations with clients and to maintain brand communities. Thanks to social media, content may be transmitted with unprecedented speed when it „goes viral”. The consumer has been undergoing change too, now expecting instant answers to all his questions and doubts and more often than ever expressing complaints about a company in the media sphere of the internet. All these factors combine to give organizations new challenges to face. Overcoming these requires … Czytaj więcej »